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Patient Service Representative at OhioHealth - ApplyBlast

Patient Service Representative

OhioHealth

3 months ago

3.7 on Glassdoor

Ohio, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Service Representative I serves as the initial point of contact for patients, physicians, and the public at OhioHealth. This role involves scheduling appointments, managing patient billing and insurance verification, and providing exceptional customer service during interactions. Employees must accurately enter demographic information, resolve patient concerns, and educate individuals on hospital policies and financial assistance.

Responsibilities

Provide exceptional customer service to patients and physicians
Schedule outpatient appointments and verify insurance eligibility
Process patient billing, estimates, and financial assistance requests
Accurately enter patient demographic and clinical information into EMR
Resolve patient complaints and escalate concerns when necessary

Skills

About OhioHealth

ohiohealth.com

Headquarters

Columbus, Ohio, United States

Company Size

10001+ employees

Founded

1891

View Profile

OhioHealth is a family of not-for-profit hospitals, healthcare facilities and physicians that has been serving central Ohio since 1891. The system offers a wide range of services including primary care, urgent care, women's health, kidney transplant care, and virtual health. OhioHealth is committed to making healthcare easy, accessible, and connected for patients across central Ohio.