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Patient Service Representative at Intermountain Health - ApplyBlast

Patient Service Representative

Intermountain Health

2 months ago

4.2 on Glassdoor

Ogden, Utah, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Service Representative serves as the first point of contact between Intermountain Health and patients, handling greeting, check‑in/out, and verification of patient information. The role focuses on delivering a superior customer experience by addressing patient intake needs, scheduling appointments, and assisting with insurance and billing processes. It requires strong interpersonal skills, professionalism, and the ability to protect patient privacy and confidential health information.

Responsibilities

Provide courteous professional connections with patients via phone, in person, or secure messaging
Schedule patient appointments and register patients in the system
Process insurance information, collect payments, and ensure regulatory compliance

Skills

About Intermountain Health

intermountainhealthcare.org

Headquarters

Murray, Utah, United States

Company Size

10001+ employees

Founded

1975

View Profile

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.