Patient Service Representative

The Patient Service Representative at St. Francis Hospital in Milwaukee, WI, serves as the first point of contact for patients and visitors, ensuring a welcoming environment and addressing inquiries. This role involves facilitating communication between patients and clinical staff while managing the collection and entry of demographic, clinical, and billing information. The position requires handling payments, explaining necessary forms, and ensuring proper documentation and signatures are obtained. This full-time, day shift role focuses on delivering excellent customer service within a multi-specialty healthcare setting.