Patient Service Specialist - Ambulatory
Cleveland Clinic(1 month ago)
About this role
A Patient Service Specialist at Cleveland Clinic’s Independence Family Health Center is a patient-facing administrative role within an ambulatory primary care and specialty services facility. The position focuses on delivering an exceptional patient experience, supporting patient engagement and registration processes, and serving as a pathway to other customer service roles within the health system.
Required Skills
- Patient Registration
- Scheduling
- Insurance Verification
- Customer Service
- MyChart Enrollment
- Telephone Triage
- Data Entry
- Patient Tracking
- Co-pay Collection
- Interpreter Coordination
+1 more
Qualifications
- High School Diploma/GED
- Associate's Degree
- Bachelor's Degree
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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