Patient Service Specialist - Walk-In Clinic - Franklin
Vanderbilt Eye Institute(1 month ago)
About this role
Provides front-line patient support at a Vanderbilt outpatient clinic, delivering service before, during, and after appointments to ensure smooth patient experiences. Facilitates efficient clinic workflow and appropriate use of technology while coordinating care for complex patients who require multiple services or external providers. Engages patients via portal and other communication channels to manage scheduling, registration, and pre-appointment requirements.
Required Skills
- Customer Service
- Patient Scheduling
- Patient Documentation
- Medical Terminology
- Appointment Scheduling
- Communication
- Registration
- Coordination
- Patient Portal
Qualifications
- High School Diploma or GED
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