Cleveland Clinic

Patient Service Specialist - Wooster FHC Administration

Cleveland Clinic(1 month ago)

OnsiteFull TimeJunior$40,051 - $54,597 (estimated)Wooster FHC Admin-Regional Operations
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About this role

Cleveland Clinic’s Wooster Family Health Center is hiring a Patient Service Specialist to support the front-end patient experience at the Wooster Milltown Specialty Center. The role focuses on serving patients, families, and visitors throughout their visits and helping them navigate clinic services and digital tools. This position is scheduled for an evening shift (9:30am–6:30pm) and offers a pathway into broader customer service and administrative opportunities within the health system.

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Required Skills

  • Patient Registration
  • Appointment Scheduling
  • Customer Service
  • Insurance Verification
  • Copay Collection
  • Telephone Triage
  • Issue Resolution
  • Medical Terminology
  • Data Entry
  • Confidentiality

+2 more

Qualifications

  • High School Diploma/GED
  • Associate’s Degree
  • Bachelor’s Degree
Cleveland Clinic

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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