Patient Service Specialist
Cleveland Clinic(1 month ago)
About this role
The Patient Service Specialist at Cleveland Clinic Union Hospital in Dover, Ohio supports the front-end patient experience for a community hospital setting. The role serves as a key point of contact for patients and visitors, helping ensure smooth access to care and positive service experiences. This position is part of a family-oriented team and can be a steppingstone into other customer service or hospital departments.
Required Skills
- Patient Registration
- Appointment Scheduling
- Insurance Verification
- Co-Pay Collection
- Customer Service
- Telephone Triage
- Issue Resolution
- Medical Terminology
- Medical Records
- Data Entry
+5 more
Qualifications
- High School Diploma or GED
- Associate’s Degree
- Bachelor’s Degree
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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