Patient Service Specialist
Cleveland Clinic(1 month ago)
About this role
Cleveland Clinic’s Twinsburg Family Health and Surgery Center is hiring a Patient Service Specialist to support an exceptional patient and visitor experience at a state-of-the-art outpatient facility. The role serves as a key front-door contact for patients across their visit journey and is positioned as a steppingstone into broader customer service and other Cleveland Clinic departments. The position works rotating shifts with a typical schedule of 5:00am–1:30pm and may include on-call needs.
Required Skills
- Patient Registration
- Appointment Scheduling
- Customer Service
- Insurance Verification
- Copay Collection
- Telephone Triage
- Issue Resolution
- Medical Terminology
- MyChart Enrollment
- Interpreter Scheduling
+2 more
Qualifications
- High School Diploma/GED
- Associate’s Degree
- Bachelor’s Degree
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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