Patient Service Specialist
Cleveland Clinic(1 month ago)
About this role
Cleveland Clinic is hiring a Patient Service Specialist to support patients, families, and visitors at the Landerbrook Office and Endoscopy Center in Mayfield Heights. The role focuses on providing a welcoming front-end experience and helping patients navigate access to care, from check-in through visit preparation and follow-up tools like MyChart. This position is described as a steppingstone into broader customer service and other Cleveland Clinic departments.
Required Skills
- Customer Service
- Patient Registration
- Appointment Scheduling
- Pre-Registration
- Telephone Triage
- Insurance Verification
- Copay Collection
- Issue Resolution
- HEART Model
- Medical Terminology
+5 more
Qualifications
- High School Diploma/GED
- Associate’s Degree
- Bachelor’s Degree
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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