Patient Service Specialist

Cleveland Clinic(1 month ago)

OnsiteFull TimeJunior$40,000 - $54,532 (estimated)Patient Services

About this role

The Patient Service Specialist at Cleveland Clinic Martin Health (Saint Lucie West Medical Center) supports a patient-first front-end experience for patients and visitors in Port St. Lucie. The role serves as a key point of contact at the clinic, helping patients navigate services and access tools like MyChart while supporting smooth day-to-day patient flow. This position is scheduled for daytime hours and requires weekday availability with rotating Saturdays.

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Required Skills

Patient Registration
Appointment Scheduling
Insurance Verification
Copay Collection
Customer Service
Issue Resolution
Telephone Triage
Data Entry
Medical Records
Interpreter Scheduling

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Qualifications

High School Diploma
GED
Associate’s Degree
Bachelor’s Degree

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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