Patient Service Specialist
Cleveland Clinic(1 month ago)
About this role
Cleveland Clinic is hiring a Patient Service Specialist to support pediatric therapy services in Medina. The role serves as the primary front-facing contact for patients, families, and visitors, helping coordinate access to care and ensuring a positive experience. The position rotates day/evening shifts and may float across pediatric therapy locations as needed.
Required Skills
- Customer Service
- Patient Registration
- Appointment Scheduling
- Pre-Registration
- Insurance Verification
- Copay Collection
- Telephone Triage
- Issue Resolution
- HEART Model
- Medical Records
+4 more
Qualifications
- High School Diploma/GED
- Associate’s Degree
- Bachelor’s Degree
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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