Patient Service Specialist

Cleveland Clinic(2 months ago)

OnsiteFull TimeJunior$40,000 - $54,532 (estimated)Patient Services

About this role

A Patient Service Specialist at Cleveland Clinic Main Campus is a front-line, patient-facing administrative role focused on supporting patient access and ensuring excellent patient experiences. The position works at the hospital’s main campus handling registration, scheduling, and patient communication while representing the organization’s commitment to customer service. It is positioned as a steppingstone to other customer service and administrative careers within the health system.

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Required Skills

Patient Registration
Appointment Scheduling
Insurance Verification
Customer Service
Data Entry
Telephone Triage
Copay Collection
MyChart Enrollment
Interpreter Coordination
Medical Terminology

Qualifications

High School Diploma
GED
Associate's Degree
Bachelor's Degree

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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