Patient Service Specialist

Cleveland Clinic(1 month ago)

OnsitePart TimeJunior$40,293 - $57,595 (estimated)Admitting and Registration

About this role

The Patient Service Specialist at Cleveland Clinic Union Hospital in Dover supports the delivery of compassionate, patient-centered care at a community hospital within the Cleveland Clinic Health System. The role focuses on facilitating positive patient experiences at the front end of care, serving as a key point of contact for registration, communication, and patient engagement. This position contributes to hospital operations by promoting technology adoption and helping patients navigate services.

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Required Skills

Patient Registration
Appointment Scheduling
Insurance Verification
Co-pay Collection
Telephone Triage
Customer Service
Data Entry
Computer Skills
MyChart
Interpreter Services

+2 more

Qualifications

High School Diploma
GED
Associate’s Degree
Bachelor’s Degree

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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