Patient Service Specialist
Cleveland Clinic(1 month ago)
About this role
The Patient Service Specialist at Cleveland Clinic Akron General is a frontline patient-facing role focused on delivering exceptional patient experiences and supporting access to care within the health system. This position is part of the patient registration team and serves as a steppingstone to other customer service and administrative roles. The role operates on a day schedule with occasional rotating half-day Saturdays.
Required Skills
- Patient Registration
- Appointment Scheduling
- Insurance Verification
- Customer Service
- Conflict Resolution
- PC Applications
- Typing
- Medical Terminology
- Telephone Triage
- Copay Collection
+4 more
Qualifications
- High School Diploma
- GED
- Associate’s Degree
- Bachelor’s Degree
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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