Patient Service Specialist
Cleveland Clinic(29 days ago)
About this role
A Patient Service Specialist at Cleveland Clinic Health System provides front-line administrative and patient-facing support at Rocky River Urgent Care. The role centers on delivering a patient-first experience, assisting patients and families from arrival through discharge, and supporting patient enrollment in digital tools like MyChart. This position is part of the Ambulatory Operations Transition team within Regional Operations.
Required Skills
- Patient Registration
- Scheduling
- Insurance Verification
- Customer Service
- MyChart Enrollment
- Telephone Triage
- Data Entry
- Interpreter Scheduling
- Copay Collection
- Medical Terminology
Qualifications
- High School Diploma/GED
- Associate’s Degree
- Bachelor’s Degree
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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