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Patient Service Specialist at Cleveland Clinic - ApplyBlast

Patient Service Specialist

Cleveland Clinic

16 days ago

3.7 on Glassdoor

Brunswick, Ohio, United States

Onsite

Part Time

Junior

0 applicants

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About this role

The Patient Service Specialist role at Cleveland Clinic's Brunswick Family Health Center focuses on delivering exceptional patient experiences and providing comprehensive customer service. This position involves patient registration, insurance verification, scheduling, and utilizing front-end technology to enhance patient interactions. The role supports primary care, emergency services, and specialty departments while maintaining high standards of quality and patient satisfaction.

Responsibilities

Provide comprehensive patient experience and resolve issues using HEART model
Perform patient registration, insurance verification, and co-pay collection
Recruit and educate patients on MyChart and Appointment Pass platforms

Skills

About Cleveland Clinic

clevelandclinic.org

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1921

View Profile

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.