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Patient Services Coordinator at OrthoCarolina - ApplyBlast

Patient Services Coordinator

OrthoCarolina

2 months ago

3.3 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Patient Services Coordinator serves as the initial point of contact for patients and healthcare providers, handling appointment scheduling, call management, and patient flow within the clinic. The role involves supporting the clinical team, rescheduling appointments, and providing information to referral physicians while adhering to OrthoCarolina policies.

Responsibilities

Schedule appointments and handle inbound calls from patients and providers
Reschedule patients and coordinate information for referral physicians
Support clinical team by processing medical inquiries using templates and protocols

Skills

Qualifications

Associate's degreeBachelor's degree

About OrthoCarolina

orthocarolina.com

Headquarters

Charlotte, North Carolina, United States

Company Size

1001-5000 employees

Founded

2005

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OrthoCarolina is a leading orthopedic care provider operating more than 35 offices throughout North and South Carolina, offering compassionate and comprehensive musculoskeletal care including operative and non-operative treatments, diagnostic imaging, and rehabilitative therapy. The practice specializes in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. OrthoCarolina also operates ambulatory surgery centers, a world-class research institute, and provides urgent care and same-day appointment options.