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Patient Services Inbound Representative at Philips - ApplyBlast

Patient Services Inbound Representative

Philips

4 months ago

3.8 on Glassdoor

Chicago, Illinois, United States

Onsite

Full Time

Junior

0 applicants

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About this role

A Patient Services Inbound Representative serves as the first point of contact for patients using ECG Solutions' heart monitors, delivering support via phone or chat. Responsibilities include resolving service inquiries, providing technical assistance, and accurately logging all support interactions within the Patient Services department.

Responsibilities

Deliver patient-focused support via phone and chat
Resolve inquiries related to services and monitor technical issues
Accurately log all incoming calls and support interactions
Collaborate with team members to meet performance goals
Activated device protocols for patient monitors

Skills

Qualifications

High School DiplomaGEDProfessional Experience in Customer Support

About Philips

philips.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

10001+ employees

Founded

1891

View Profile

Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.