Patient Services Rep

Dignity Health Medical Foundation is seeking a Patient Services Representative to serve as the primary phone and digital contact for patients, physicians, and clinic staff. This role involves managing appointment schedules, verifying insurance eligibility, collecting demographic data, and resolving complex inquiries across voice, chat, email, and text channels. Successful candidates will demonstrate proactive problem-solving, clear communication, and a commitment to providing high-quality service while adhering to safety and confidentiality standards.