Patient Services Representative (Bariatric/General/Pedi Surgery, 40 Hours, Days) (SEIU)
BMC Company LLC(4 months ago)
About this role
The Patient Service Representative is the primary point-of-contact for Boston Medical Center patients within Bariatric, General Surgery, and Pediatric Surgery practices. The role manages inbound calls, emails, and online appointment requests and ensures patient information is accurately documented in hospital systems. The position supports patient interactions across multiple practices and coordinates communications between patients and clinical teams.
Required Skills
- Patient Communication
- Phone Support
- Email Communication
- Appointment Scheduling
- Medical Terminology
- Insurance Verification
- Data Entry
- Computer Literacy
- Customer Service
- Medical Billing
Qualifications
- High School Diploma/GED
- Medical Assistant Training
- Pharmacy Technician Training
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