Patient Services Representative - Call Center - Bloomington, IL

The Parker Skin & Aesthetic Clinic(9 days ago)

Bloomington, ILOnsiteFull TimeJunior$30,000 - $40,000Customer Service

About this role

A Patient Services Representative - Call Center is responsible for providing outstanding support to patients and providers by managing calls, scheduling appointments, and ensuring a positive healthcare experience in a dermatology setting. The role focuses on delivering compassionate customer service and contributing to efficient practice operations.

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Required Skills

Customer Service
Call Center
Communication
Scheduling
Healthcare
Microsoft Office
Patient Support
Multitasking
Empathy
Data Entry

About The Parker Skin & Aesthetic Clinic

phynet.com

PhyNet is a practice-focused platform aimed at helping physical therapy and allied‑health clinics run more efficiently. It combines scheduling, billing and claims support, secure charting/clinical documentation, telehealth, patient engagement, and reporting to centralize clinic operations and track outcomes. The product emphasizes ease of use, analytics to boost productivity and revenue, and features that support single‑site and multi‑location practices. PhyNet positions itself as an all‑in‑one solution to “give your practice what it needs to succeed.”

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