Patient Services Representative - On Call

Cowlitz Family Health Center is seeking a Patient Services Representative to serve as the welcoming face of the team, ensuring patients feel valued and cared for from their first interaction. This role involves delivering exceptional customer service both in person and via telephone, handling tasks such as appointment scheduling, patient check-ins, payment processing, and verifying insurance eligibility. The position requires a friendly demeanor, strong decision-making abilities, and the capacity to maintain composure in a fast-paced, high-pressure environment.