Patient Services Representative

Medical Care of Boston Management Corporation(2 months ago)

OnsiteFull TimeJunior$41,000 - $51,000Patient Scheduling

About this role

A Patient Scheduling Representative at Beth Israel Lahey Health answers and triages a high volume of patient calls, determining appropriate appointment type, provider and urgency. The role schedules visits and diagnostic tests using centralized scheduling systems, verifies demographic and payer information, and communicates preparation instructions to patients.

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Required Skills

Phone Triage
Appointment Scheduling
Data Entry
Customer Service
Microsoft Office
Typing
Medical Terminology
Bilingual

Qualifications

High School Diploma or GED
Associate's Degree (Preferred)

About Medical Care of Boston Management Corporation

cms.gov

The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.

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