Northwestern Medicine
The Patient Services Representative provides front‑line customer service in a medical practice, handling patient registration, insurance verification, co‑pay collection, appointment scheduling, and coordination of outside testing. The role also manages medical record requests, ensures patient safety and confidentiality, and supports daily office operations.
Northwestern Medicine is a leading integrated healthcare system in the Chicago region that delivers care across hospitals, outpatient centers, and specialty clinics. It brings together faculty, physicians, and researchers from Northwestern University to advance care through leading-edge treatments, clinical trials, and medical research. Services span primary and specialty care, surgical and inpatient services, diagnostics, and patient tools such as the MyNM patient portal, online appointments, and billing. Patients and providers choose Northwestern Medicine for its emphasis on quality, innovation, and academic expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Northwestern Medicine.
14% below the average for this role
Patient Services Representative
Wellstar Health System
Patient Service Specialist
Cleveland Clinic
Patient Financial Services Representative
Banner Health
Patient Registration Associate - Penfield | Days
highlandhospital
Patient Services Representative
InStride Foot and Ankle Specialists, PLLC.
Patient Service Representative
Saint Mary of Nazareth