Patient Services Representative

The Patient Services Representative serves as the first point of contact for patients and stakeholders at Palms Medical Group, responsible for scheduling appointments, verifying patient information, and ensuring a high standard of customer service. This role involves managing patient outreach, pre-visit workflows, insurance verification, and administrative duties to support the efficiency of the patient experience. The position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced healthcare environment.