Patient Services Specialist
Cleveland Clinic(21 days ago)
About this role
A Patient Services Specialist at Cleveland Clinic provides front-line patient support and service at Hillcrest Hospital in Mayfield Heights. The role supports the health system's patient-first mission and contributes to exceptional patient experiences. Caregivers work varying shifts, typically 8:00am–8:00pm, including nights and weekends.
Required Skills
- Patient Registration
- Appointment Scheduling
- Insurance Verification
- Customer Service
- Telephone Triage
- Data Entry
- MyChart
- Interpreter Coordination
- Medical Terminology
- Co-Pay Collection
Qualifications
- High School Diploma or GED
- Associate Degree
- Bachelor's Degree
About Cleveland Clinic
clevelandclinic.orgCleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.
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