Patient Support Specialist
Zócalo Health
About this role
Patient Support Specialist at Zócalo Health supports Latino and underserved communities by connecting with potential and existing patients via phone to complete brief intakes, explain available services, and schedule appointments. The role contributes to culturally aligned, tech-driven primary care and helps members navigate the healthcare system with empathy and professionalism. This position reports to the Director of Patient Support and supports the company’s mission to improve access to value-based care for marginalized communities.
Skills
About Zócalo Health
zocalo.healthZocalo Health is a telehealth provider offering convenient, affordable virtual primary and urgent care for the whole familia. Patients can book same- and next-day video appointments for preventive care, acute/urgent concerns, and routine follow-ups. The service emphasizes bilingual (English/Spanish) access and family-centered care to improve reach and convenience. Zocalo positions itself as a culturally aware, cost-conscious alternative to in-person visits for everyday health needs.
Recent company news
PRWebZócalo Health Receives Highly Competitive PATH CITED Grant by California Department of Health Care Services
Dec 15, 2025
Maryland Daily RecordCareFirst, Zócalo Health partner to boost bilingual primary care in MD
Jul 8, 2025
Fierce HealthcareReckitt to invest in US startups, with Serena Williams offering mentorship
Sep 25, 2025
ForbesBuilding Trust And Access For Healthier Latino Communities
Apr 2, 2025
Modern Healthcare2023 Top Innovators Erik Cardenas
Jun 13, 2025
About Zócalo Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Zócalo Health.
Salary
$52k – $58k
per year
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