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Patient Support Specialist at Zócalo Health - ApplyBlast

Patient Support Specialist

Zócalo Health

9 months ago

1.0 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

Patient Support Specialist at Zócalo Health supports Latino and underserved communities by connecting with potential and existing patients via phone to complete brief intakes, explain available services, and schedule appointments. The role contributes to culturally aligned, tech-driven primary care and helps members navigate the healthcare system with empathy and professionalism. This position reports to the Director of Patient Support and supports the company’s mission to improve access to value-based care for marginalized communities.

Skills

About Zócalo Health

zocalo.health

Headquarters

Seattle, Washington, United States

Company Size

11-50 employees

Founded

2021

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Zócalo Health is a primary care group dedicated to providing social and clinical care to Latino communities, combining in-person community engagement through promotoras de salud (community health workers) with virtual primary care and behavioral health services. Each member receives a dedicated care team that includes a local promotora, a virtual physician, and a virtual behavioral health specialist, delivering culturally and linguistically competent, whole-person care. Founded by Latinos for Latinos, Zócalo Health partners with health plans to reach complex, high-risk members and address medical, social, and mental health needs rooted in Latino culture and values.