Patient Support Specialist

Casa Esperanza

23 days ago

Boston, MA

Onsite

Full Time

Junior

0 applicants

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About this role

The Patient Support Specialist at Casa Esperanza plays a vital role in front-end functions, supporting the outpatient programs by handling patient intake, scheduling, and administrative tasks. They work closely with patients and staff to ensure smooth operations and a welcoming environment. The role involves providing excellent customer service, coordinating appointments, and maintaining practice management procedures.

Skills

Qualifications

High School Diploma or GEDCPR certification

About Casa Esperanza

casaesperanza.org

Casa Esperanza is a Massachusetts-based nonprofit that has supported Latino communities for over three decades, focusing on mental health, addiction recovery, and overall wellness. Using its integrated CasaCare Model, the organization delivers culturally responsive, bilingual services—including trauma-informed care, substance-use treatment, mental-health services, and family supports—for people with chronic conditions. Casa Esperanza centers community empowerment and healing to strengthen individuals and families. It relies on donations and partnerships to expand services and improve health outcomes across the region.