Payment Application Specialist

A Payment Application Specialist processes incoming financial transactions to ensure payments are accurately and timely posted to customer accounts. The role involves providing customer service and support by researching and resolving unapplied or misapplied payments, collaborating with internal teams and clients to reconcile discrepancies, and maintaining detailed records of cash application activities. This position requires strong analytical skills and a customer-centric approach to manage assigned locations and meet monthly KPI goals.