Payment Operations Analyst

This role focuses on building end-to-end visibility into the payment funnel for a global marketplace, providing alerting, dashboards, and reporting to identify issues early and quantify their business impact. The position involves taking diagnostic ownership of checkout funnel health, leading root-cause investigations, and translating complex data into actionable insights to improve authorization rates and conversion. The ideal candidate will partner with cross-functional teams to resolve processor outages and optimize the payment experience for millions of active users.