Payment Operations Analyst

This role focuses on building end-to-end visibility into the payment funnel for a global marketplace, utilizing alerting, dashboards, and reporting to identify issues early and quantify their business impact. The position involves leading root-cause investigations to distinguish engineering defects from user-behavior patterns and translating complex data into actionable insights for cross-functional teams. The ideal candidate will have hands-on experience with payment funnels, decline codes, and multi-provider environments to drive improvements in authorization rates and conversion.