Aeropay
The Payment Operations Specialist at Aeropay provides front‑line, high‑volume real‑time chat support to end users, guiding them through account setup, bank linking, and payment inquiries while monitoring transaction health and managing risk. The role also collaborates with cross‑functional teams to improve tools, automate tasks, and handle seasonal ticket spikes.
Headquarters
Chicago, Illinois, United States
Company Size
51-200 employees
Founded
2017
Aeropay is America’s pay-by-bank network that enables businesses to accept direct bank (account-to-account) payments as an alternative to card rails. Its platform and integrations are designed to simplify transactions so merchants can lower costs, improve conversion and revenue, and accelerate settlement at scale. Aeropay targets e‑commerce and enterprise use cases with developer-friendly integrations and bank connectivity to build smarter, bank-native payment flows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aeropay.
Right around the average for this role