Payment Reminder Representative
SWBC(1 month ago)
About this role
A Collections Representative at SWBC contacts borrowers of financial institutions via inbound and outbound calls to negotiate past-due payments and resolve delinquent accounts. The role emphasizes courteous customer interaction while ensuring adherence to federal, state, and corporate regulations and supporting SWBC’s customer service mission.
Required Skills
- Inbound Calling
- Outbound Calling
- Collections
- Customer Service
- Payment Processing
- Documentation
- Microsoft Word
- Excel
- Typing
- Problem Solving
+2 more
Qualifications
- High School Diploma or Equivalency
About SWBC
swbc.comSWBC offers financial solutions for individuals, businesses, and financial institutions. We have you covered with personal and business insurance, mortgages, and wealth management.
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