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Payments Operations Support at Planet - ApplyBlast

Payments Operations Support

Planet

3 months ago

3.5 on Glassdoor

Madrid, Community of Madrid, Spain

Hybrid

Full Time

Junior

0 applicants

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About this role

The Payments Operations Support role at Planet provides professional service to internal and external customers, handling queries related to funding, charges, transaction statuses, and report generation while ensuring compliance and quality control. The position involves working across multiple IT platforms, collaborating with various departments and partners, and supporting inbound and outbound calls on a 24/7 shift basis.

Responsibilities

Provide excellent customer service responding to queries with accurate transaction information
Run customer and financial support across multiple IT platforms and external partners
Resolve issues by communicating with colleagues and other departments
Support inbound and outbound calls
Work 24/7 on shift basis according to business needs