About this role
The Payments Performance Analyst at Neon is responsible for overseeing the execution of payments operations, focusing on dispute resolution, fraud investigation, and transaction performance analysis. This hands-on operational role involves managing chargeback processes, analyzing performance metrics for optimization, and collaborating with product managers and partners to ensure compliance and continuous improvement. The ideal candidate will have 3–5 years of experience in payments operations, strong analytical skills, and the ability to communicate effectively across teams.
Required Skills
- Dispute Management
- Fraud Investigation
- Performance Tracking
- Reporting
- KPI Tracking
- Workflow Documentation
- Compliance Maintenance
- Process Improvement
- Data Analysis
- Communication Skills
+2 more
About Neon
www.neonpay.comNeon is a global Merchant of Record (MoR) specializing in the mobile gaming sector. The company focuses on helping game developers monetize directly by managing critical aspects such as payments, fraud prevention, tax compliance, and regulatory obligations. By streamlining these services, Neon enables developers to maximize their revenue and enhance value for their players, ensuring a more efficient and secure gaming experience.
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