Payments Performance Analyst
Neon(1 month ago)
About this role
The Payments Performance Analyst at Neon is responsible for managing payment operations, including dispute resolution, fraud investigations, and transaction performance analysis. This hands-on role involves collaborating with product managers and external partners to ensure operational accuracy, compliance, and ongoing process improvements while providing insights for payment optimization and risk management. The ideal candidate will have 3-5 years of relevant experience, strong analytical skills, and a proactive approach to identifying and addressing inefficiencies.
Required Skills
- Dispute Management
- Chargeback Processes
- Fraud Investigation
- Performance Tracking
- Data Analysis
- Reporting Support
- KPI Tracking
- Workflow Documentation
- Compliance Standards
- Process Improvement
+4 more
About Neon
www.neonpay.comNeon is a global Merchant of Record (MoR) specializing in the mobile gaming sector. The company focuses on helping game developers monetize directly by managing critical aspects such as payments, fraud prevention, tax compliance, and regulatory obligations. By streamlining these services, Neon enables developers to maximize their revenue and enhance value for their players, ensuring a more efficient and secure gaming experience.