Payments Performance Analyst

The Payments Performance Analyst at Neon is responsible for managing the day-to-day operations of Neon Pay’s payments system, focusing on dispute resolution, fraud investigation, and transaction performance tracking. This hands-on role collaborates with product managers and external partners to ensure compliance, optimize payment processes, and drive continuous improvement through data analysis and performance metrics. The ideal candidate should have 3-5 years in payments operations or related fields, strong analytical skills, and effective communication abilities.