Payoff and Satisfactions Analyst

Berkadia(1 month ago)

HybridFull TimeMedior$69,408 - $93,408 (estimated)Loan Servicing

About this role

The Payoff and Satisfaction Analyst manages end-to-end loan payoff calculations and mortgage release satisfactions, ensuring compliance with county, state, investor, and company requirements. The role serves as a liaison among borrowers, lenders, investors, and legal teams to complete payoffs and releases accurately and efficiently. This position is part of Berkadia's loan servicing platform and emphasizes client satisfaction, quality control, and continuous process improvement.

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Required Skills

Loan Calculations
Document Interpretation
Microsoft Office
SharePoint
Adobe Pro
Mortgage Releases
Document Research
Stakeholder Coordination
Reporting
Quality Control

+4 more

Qualifications

Bachelor's Degree

About Berkadia

berkadia.com

Berkadia is a national commercial real estate company that provides mortgage banking, lending, loan servicing, and capital markets advisory to owners, investors, and developers. Its offerings include agency and conduit financing, life‑company and bank loans, HUD/FHA and CMBS products, bridge and mezzanine financing, plus investment sales and structured equity solutions. Berkadia pairs a local market platform of brokers and research with national distribution and loan servicing capabilities to deliver tailored capital solutions. The firm is backed by major financial parents and emphasizes customer‑focused execution and market expertise.