Payouts Administrator

EQ Bank | Equitable Bank(1 month ago)

HybridFull TimeJunior$56,660 - $75,930 (estimated)Mortgage Services

About this role

This role is responsible for managing mortgage payout requests, ensuring accurate calculations of prepayment charges and timely preparation of payout statements. The position involves responding to inquiries from solicitors, notaries, and financial institutions and following up on payout funds. It also includes managing shortfalls, reactivating mortgages when necessary, and coordinating with internal teams to retain mortgages. The role is based in Toronto within a growing challenger bank focused on innovative digital banking solutions.

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Required Skills

Payout Processing
Prepayment Calculation
Statement Preparation
Data Entry
Customer Communication
Email Management
Phone Support
Collections Management
Mortgage Reactivation
Mortgage Retention

+4 more

About EQ Bank | Equitable Bank

equitablebank.ca

Equitable Bank is a Canadian challenger bank delivering branchless, digital-first financial services tailored to Canadians. It offers mortgages, savings accounts and investment options designed to meet unique personal and investor circumstances. The bank emphasizes flexible, customer-focused solutions and direct channels to simplify access to lending and savings. As a regulated Canadian bank, Equitable positions itself as a nimble alternative to the big banks with competitive products and personalized service.