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Payroll Support Advisor at OneSource Virtual - ApplyBlast

Payroll Support Advisor

OneSource Virtual

1 month ago

4.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Payroll Support Advisor provides advanced technical and payroll processing support to Payroll Services teams, ensuring timely and accurate issue resolution within established SLAs. This role involves leading complex troubleshooting efforts, conducting root cause analysis, and serving as a subject matter expert for payroll systems and processes. The position requires partnering with cross-functional teams to drive continuous improvement and enhance service quality.

Responsibilities

Resolve complex payroll inquiries and troubleshoot system errors
Conduct root cause analysis and implement sustainable solutions
Serve as subject matter expert for payroll systems and compliance

Skills

Qualifications

Certified Payroll Professional

About OneSource Virtual

onesourcevirtual.com

Headquarters

Irving, Texas, United States

Company Size

501-1000 employees

Founded

2008

View Profile

OneSource Virtual (OSV) is the only Workday-exclusive partner, combining patented in-tenant technology with expert-managed services for payroll, benefits, earned wage access, and finance and accounting. Trusted by more than 1,500 Workday customers, OSV handles end-to-end payroll administration, tax filing, benefits administration, managed accounts payable, and employee financial well-being solutions — all processed directly within a customer's Workday tenant. OSV has been exclusively focused on Workday since 2008, serving as a deeply integrated partner for HR, finance, and payroll operations.