Payroll Support Representative

The Payroll Support Representative provides inbound phone support and application guidance for major accounts using ADP's payroll and HR platforms. This role involves troubleshooting payroll processing issues, assisting with data maintenance, and collaborating with internal teams and third-party vendors to resolve client inquiries. The position requires a strong understanding of payroll tax principles, wage and hour laws, and ADP-specific tools to ensure accurate and timely client service.