PBTB | Head of Claims

Chevening Awards(11 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeDirector$170,428 - $228,077 (estimated)Claims Operations

About this role

The Head of Department (Claims) leads end-to-end claims operations for individual and employee group medical and life insurance policies, overseeing pay-and-file claims, cashless guarantee admissions, investigations, and system migrations. The role focuses on strategic leadership to drive operational excellence, efficiency, customer satisfaction, and compliance across the claims function.

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Required Skills

Claims Processing
Claims Management
Fraud Investigation
Team Leadership
Operational Excellence
Process Improvement
Customer Service
Stakeholder Management
Reporting
Data Analytics

+3 more

Qualifications

Bachelor's Degree in Business Administration, Insurance/Takaful or related field

About Chevening Awards

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