PBX Operator - Guest Services

Kalahari Resorts & Conventions is seeking a Telephone Operator to provide attentive, courteous, and efficient service to all guests over the telephone, during check-in and at check-out, while maximizing room revenue and occupancy. The role involves handling calls promptly and professionally, providing accurate information, and directing requests to the appropriate departments to enhance the guest experience. As part of the leadership team, the operator will embody the company's promise to lead with love by guiding, supporting, and inspiring associates.