PBX Operator
Mandarin Oriental Hotel Group(4 months ago)
About this role
A PBX Operator at Mandarin Oriental, Tokyo is a front-of-house communications role within the PBX department supporting guest interactions via telephone and chat. The position contributes to the hotel's luxury service standards and reports to the PBX Manager. It involves coordinating with colleagues and departments to maintain high levels of guest satisfaction.
Required Skills
- Telephone Handling
- Chat Support
- Guest Services
- Call Transfers
- Japanese
- English
- Multitasking
- Teamwork
- Time Management
- Emergency Response
About Mandarin Oriental Hotel Group
mandarinoriental.comOur luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.
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