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PBX Operator at Pyramid Global Hospitality - ApplyBlast

PBX Operator

Pyramid Global Hospitality

4 months ago

3.3 on Glassdoor

George Town, George Town, Cayman Islands

Onsite

Full Time

Junior

0 applicants

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About this role

The PBX Operator serves as the primary voice of the hotel, acting as the central communications hub for all guests and inter-departmental telephone traffic. This role is responsible for delivering exceptional, personalized service by answering calls promptly, accurately routing requests, resolving guest inquiries, and ensuring seamless communication throughout the property.

Responsibilities

Answer and route incoming telephone calls promptly and professionally
Coordinate with hotel departments to relay guest requests and maintenance issues
Provide concierge services including restaurant reservations and local recommendations