PBX Operator/Switchboard Operator

The PBX Operator/Switchboard Operator serves as the first point of contact for all callers and guests seeking assistance at WaterColor Resort. The role is responsible for providing prompt, courteous, and efficient handling of all incoming and outgoing calls, as well as assisting with emergencies by contacting designated personnel. This position also plays an integral part in maintaining positive guest relations and resolving complaints to ensure guest satisfaction.