People Connect Associate

The People Connect Associate serves as the primary point of contact for employees and managers across the EMEA region, providing seamless customer service and resolving inquiries related to HR processes and employee experiences. The role involves leveraging knowledge bases, managing cases through ServiceNow, and collaborating with global teams to ensure efficient and inclusive support. This position requires strong communication skills, a customer-centric approach, and a basic understanding of AI concepts to improve processes and drive efficiency.