About this role
Gorgias is a company focused on building a platform for conversational commerce, integrating AI to create seamless and personalized interactions between brands and customers. They are seeking a People Operations Generalist to support their HR processes across a globally distributed workforce, primarily in European countries.
Required Skills
- HR
- People Operations
- Workflow Automation
- Employee Records
- HRIS
About Gorgias
gorgias.comGorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.
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