People Service Center Analyst - VPP

General Motors

2 months ago

3.6 on Glassdoor

Manila, Philippines

Hybrid

Full Time

Junior

0 applicants

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About this role

As part of GM's Global Business Solutions (GBS) People Services, this role focuses on driving operational and tactical tasks with a customer-facing and call-handling component. The successful candidate will leverage their specialized skills and subject matter expertise to provide direct tier one services, managing queries and complaints from employees, managers, and HR professionals while ensuring high-quality standards and operational efficiencies.

Skills

Qualifications

Bachelor’s Degree in Human ResourcesExperience in Inbound Call-handlingExperience with Customer Support

About General Motors

gm.com

General Motors is a global automotive company and the parent of Chevrolet, Buick, GMC and Cadillac, designing, engineering and manufacturing a full range of cars, trucks and SUVs. Beyond vehicles, GM provides connected and mobility services—such as OnStar and GM Energy—and invests in vehicle safety, autonomous driving and other advanced engineering. The company is pursuing electrification and sustainability through initiatives like its Journey to Zero Emissions while supporting communities and workforce development. For more than a century GM emphasizes quality, reliability and delivering a vehicle for every drive.