People Services Administrator

The People Services Administrator serves as the first point of contact for employees, managers, and HR Business Partners, handling a broad range of queries through the MyHR portal, phone, and webchat. This role supports the entire employee lifecycle, from onboarding to career milestones, by managing HR service tickets, GDPR requests, absence management, references, pension enrolments, and payroll support. The position requires strong organizational skills, empathy, and the ability to manage high volumes of queries while maintaining accuracy and meeting SLAs.